OUR INSIGHTS

Transformative thinking, provocative insights and competitive relevance.

Blog

George Cox | November 14, 2024

How to use Agentforce for Customer Service

agentforce for customer service

Type of content

Ebook

Hideki E. Hashimura | November 17, 2023

How to maximise your Sales Cloud potential to impact your sales performance

Group 22
  • Salesforce Consulting Partner
  • Sales Cloud
  • Digital Marketing Automation
Ebook

Hideki E. Hashimura | October 23, 2023

How AI is reshaping Customer Service Operations

Ai in CS cover
  • Salesforce Consulting Partner
  • Zendesk Premier Partner
  • Ada Gen AI
  • Customer Service Excellence
Blog

George Cox | November 14, 2024

How to use Agentforce for Customer Service

agentforce for customer service
  • Salesforce Consulting Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | November 6, 2024

5 Things to Consider to Unlock Agentforce’s Potential for ROI

agentforce ROI
  • Salesforce Consulting Partner
Blog

George Cox | October 30, 2024

Salesforce Agentforce vs. Zendesk AI: Which is Better for AI-Driven Customer Support?

Salesforce agentforce vs Zendesk copilot
  • Salesforce Consulting Partner
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

George Cox | October 21, 2024

The Power of Accurate Supporter Data: Creating a Single Source of Truth for Football Clubs

sports customer experience