George Cox

George Cox

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Blog

George Cox | March 4, 2025

Consumer Confidence in AI Agents Hinges on Human-Like Traits

AI customer service
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

George Cox | January 6, 2025

CX Trends 2025: How Autonomous AI Agents Are Revolutionising Customer Service

customer service agent
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

George Cox | December 19, 2024

How to Build Scalable Customer Service with Zendesk AI

scaling customer support with Zendesk AI
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

George Cox | December 10, 2024

How to Use Agentforce for Sales

agentforce for sales
  • Salesforce
  • Sales Funnel Optimisation
Blog

George Cox | November 20, 2024

How Zendesk AI Improves Agent Productivity

Zendesk AI for agent productivity
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

George Cox | November 14, 2024

How to use Agentforce for Customer Service

agentforce for customer service
  • Salesforce
  • Customer Service Excellence
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