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George Cox | January 6, 2025

CX Trends 2025: How Autonomous AI Agents Are Revolutionising Customer Service

customer service agent

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Blog

Hideki E. Hashimura | March 20, 2023

What does the modern customer expect from financial service firms?

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  • Salesforce Consulting Partner
  • Customer Service Excellence
  • Financial Services
Blog

Hideki E. Hashimura | March 13, 2023

How to improve customer experience in financial services

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  • Zendesk Premier Partner
  • Customer Service Excellence
  • Financial Services
Blog

Hideki E. Hashimura | March 6, 2023

The Connected Customer: Changing approaches, building capabilities

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  • SugarCRM
  • Building a CRM Digital Framework
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Hideki E. Hashimura | February 27, 2023

The Connected Customer: CX optimisation to drive growth and add value

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  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | February 20, 2023

The Connected Customer: Get the most out of your data with automation

Business visual data analyzing technology by creative computer software
  • Intelligent Automation
  • Data Strategy
Blog

Hideki E. Hashimura | February 13, 2023

The Connected Customer: Intelligent automation in a changed ecosystem

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  • Intelligent Automation
  • Intelligent Automation