Blog

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Blog

George Cox | November 14, 2024

How to use Agentforce for Customer Service

agentforce for customer service

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Blog

Hideki E. Hashimura | February 20, 2023

The Connected Customer: Get the most out of your data with automation

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  • Intelligent Automation
  • Data Strategy
Blog

Hideki E. Hashimura | February 13, 2023

The Connected Customer: Intelligent automation in a changed ecosystem

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  • Intelligent Automation
  • Intelligent Automation
Blog

Hideki E. Hashimura | February 6, 2023

The Connected Customer: Examining the state of brands’ CRM digital maturity

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  • Zendesk Premier Partner
  • Building a CRM Digital Framework
Blog

Hideki E. Hashimura | January 23, 2023

Putting the customer at the centre: how to build end-to-end customer service excellence

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  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | January 16, 2023

How to build loyalty throughout the customer lifecycle

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  • Salesforce Consulting Partner
  • Building a CRM Digital Framework
Blog

Hideki E. Hashimura | December 2, 2022

The future of marketing: collaboration, values, and skills

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  • Marketing Cloud
  • Digital Marketing Automation