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Blog

George Cox | January 6, 2025

CX Trends 2025: How Autonomous AI Agents Are Revolutionising Customer Service

customer service agent

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Blog

Hideki E. Hashimura | October 4, 2021

Digital Marketing Maturity Assessment – How Does Your Organisation Measure Up?

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  • Marketing Cloud
  • Digital Marketing Automation
Blog

Eugenio Rodríguez | September 20, 2021

Protect Your Customers’ Data to Protect Your Brand

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  • Salesforce Consulting Partner
  • Data Strategy
Blog

Hideki E. Hashimura | September 13, 2021

Brand Loyalty Is Increasingly Critical In Customer Retention

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  • Salesforce Consulting Partner
  • Building a CRM Digital Framework
Blog

Hideki E. Hashimura | September 6, 2021

Your Rewards Program is Not Enough to Keep Customers Loyal

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  • Salesforce Consulting Partner
  • Building a CRM Digital Framework
Blog

Hideki E. Hashimura | August 23, 2021

People and Change Management: Cornerstones for CRM success

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  • Salesforce Consulting Partner
  • Building a CRM Digital Framework
Blog

Hideki E. Hashimura | August 2, 2021

How Conversational Messaging Improves Customer Experience

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  • Zendesk Premier Partner
  • Customer Service Excellence