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Blog

George Cox | January 6, 2025

CX Trends 2025: How Autonomous AI Agents Are Revolutionising Customer Service

customer service agent

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Blog

Hideki E. Hashimura | July 23, 2021

Redesign Your Operational Model for Optimal Customer Experience

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  • Zendesk Premier Partner
  • Customer Service Excellence
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Hideki E. Hashimura | July 19, 2021

Defining Metrics for CRM Success: Five Best Practices

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  • Salesforce Consulting Partner
  • Building a CRM Digital Framework
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Hideki E. Hashimura | July 13, 2021

Using The Right Metrics For CRM Success

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  • Salesforce Consulting Partner
  • Building a CRM Digital Framework
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Hideki E. Hashimura | June 15, 2021

Four Strategies to Capitalise on SaaS CRM Solutions

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  • Salesforce Consulting Partner
  • Building a CRM Digital Framework
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Berta Gálvez |

Using Marketing Automation to Improve The Customer Experience

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  • Salesforce Consulting Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | May 26, 2021

Discover Your Organisation’s CRM Maturity

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  • Salesforce Consulting Partner
  • Building a CRM Digital Framework