Blog

Blog category description

Blog

George Cox | January 6, 2025

CX Trends 2025: How Autonomous AI Agents Are Revolutionising Customer Service

customer service agent

Type of content

Blog

Hideki E. Hashimura | September 9, 2020

Automate, Innovate, Maximise Potential – The Power of RPA

Automate-innovate-maximise-potential-–-the-power-of-RPA-tn
  • Zendesk Premier Partner
  • Intelligent Automation
Blog

Berta Gálvez | September 2, 2020

ArtificiaI Intelligence is Served, With Sugar

ArtificiaI-Intelligence-is-served-with-Sugar-tn
  • SugarCRM
  • Intelligent Automation
Blog

Hideki E. Hashimura | August 17, 2020

Optimise Content Creation Personalised to Buyers by Aligning Marketing & Sales Operations

Optimise-Content-Creation-Personalised-to-Buyers-by-Aligning-Marketing-and-Sales-Operations-tn
  • Salesforce Consulting Partner
  • Building a CRM Digital Framework
Blog

Berta Gálvez | August 12, 2020

Sunshine Conversations, Conversational Business from Trend to Norm

Conversational-business_Zendesk_tn
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | July 21, 2020

Chatbots: Why They Are Relevant & What You Need To Know

Chatbots-Why-They-Are-Relevant-What-You-Need-To-Know-tn
  • Ada Gen AI
  • Intelligent Automation
Blog

Berta Gálvez | July 15, 2020

Sugar Discover: Smart Data At Your Fingertips

Smart-data-Sugar-Discover-tn
  • SugarCRM
  • Data Strategy