Blog

Blog category description

Blog

George Cox | January 6, 2025

CX Trends 2025: How Autonomous AI Agents Are Revolutionising Customer Service

customer service agent

Type of content

Blog

Hideki E. Hashimura | October 30, 2018

4 barriers to achieving Customer Service Excellence

customer_service-1
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | October 16, 2018

Achieving tactical excellence on customer service

Customer_Service
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | October 7, 2018

Winning at B2B Customer Experience

B2B_Customer_Experience
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Press Office | September 12, 2018

How does an omnichannel approach impact the customer experience?

omnichannel-4
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | June 24, 2018

Everything you need to know about Customer Advocacy [with Infographic]

Customer-Advocacy-860x333-1
  • Zendesk Premier Partner
  • Customer Service Excellence
Blog

Hideki E. Hashimura | March 21, 2018

5 ways to increase Customer Satisfaction using social media

Social_media
  • Customer Service Excellence