Blog

Blog category description

Blog

George Cox | November 14, 2024

How to use Agentforce for Customer Service

agentforce for customer service

Type of content

Blog

George Cox | June 13, 2024

4 Reasons Empathy in Customer Service is Important

empathy in customer service
  • Salesforce Consulting Partner
  • Customer Service Excellence
Blog

Tom Jeanes | May 30, 2024

Monday vs Asana: Which Leads in 2024?

monday vs asana project management tools
  • Monday.com
  • Building a CRM Digital Framework
Blog

George Cox |

Chatbot vs. Generative AI for Customer Service

generative AI vs chatbot
  • Ada Gen AI
  • Customer Service Excellence
Blog

Tom Jeanes | May 20, 2024

AI in Ecommerce: Revolutionising Online Shopping

AI in ecommerce
  • Zendesk Premier Partner
  • Intelligent Automation
  • Retail and E-commerce
Blog

George Cox | May 9, 2024

The Three Pillars of CX Transformation: Enhancing Customer Experiences

cx transformation team
  • Salesforce Consulting Partner
  • Customer Service Excellence
Blog

George Cox | April 30, 2024

How to Build a Next-Gen, Immersive Customer Experience

immersive customer experience
  • Zendesk Premier Partner
  • Customer Service Excellence