Blog

Blog category description

Blog

George Cox | November 14, 2024

How to use Agentforce for Customer Service

agentforce for customer service

Type of content

Blog

Hideki E. Hashimura | September 25, 2023

Tech Barriers in Creating Better CX and Best Practices

woman on laptop
  • Zendesk Premier Partner
  • Salesforce Consulting Partner
  • Customer Service Excellence
  • Intelligent Automation
  • Digital Marketing Automation
  • Tech
Blog

Hideki E. Hashimura | August 7, 2023

Empowering Transformation: How TIME Investments Revolutionised Its Data Strategy and CRM Technology with redk

Featured image - TIMES
  • Salesforce Consulting Partner
  • Data Strategy
  • Financial Services
Blog

Hideki E. Hashimura | July 31, 2023

Five Common Mistakes When Using Salesforce Pardot

Five Common Mistakes When Using Salesforce Pardot
  • Salesforce Consulting Partner
  • Marketing Cloud Account Engagement powered by Pardot
  • Digital Marketing Automation
Blog

Hideki E. Hashimura | July 24, 2023

How to Enhance Financial Services Customer Experiences

116519259_m_normal_none
  • Salesforce Consulting Partner
  • Customer Service Excellence
  • Financial Services
Blog

Hideki E. Hashimura | July 17, 2023

Three Key Marketing Data Strategy Fails and Best Practices to Look Out For

Three Key Marketing Data Strategy Fails and Best Practices to Look Out For
  • Digital Marketing Automation
  • Data Strategy
Blog

Hideki E. Hashimura | July 3, 2023

Preparing Customer Service Teams for AI and Automation: Insights from redkLIVE Podcast

Preparing Customer Service Teams for AI and Automation: Insights from redkLIVE Podcast
  • Ada Gen AI
  • Intelligent Automation
  • Data Strategy