Intelligent Automation & AI
Mastering the Waves of Automation & AI
Optimise productivity
Intelligent automation: where tech meets human ingenuity. Elevate your team’s productivity with the power of AI, machine learning, and robotic process automation.
At redk, we take a holistic approach to artificial intelligence, considering people, processes, and business functions. Intelligent automation solutions go beyond isolated processes, optimising your business in the digital transformation era.
We implement new learning processes around your wider digital ecosystem. We unlock the full potential of these technologies so they enhance your existing processes and make work easier. Get ahead of the game with a new intelligent automation system implemented by redk’s CRM experts.
In Marketing
Automate the creation of social media campaigns, marketing materials, and much more with the help of generative AI. Personalise your brand’s communication and engage your audience like never before. Let cognitive technologies, like artificial intelligence, take your marketing efforts to new heights with redk’s intelligent automation consulting service.
In Sales
AI chatbots are game-changers for guiding buyers. They transform both B2C and B2B sales by streamlining the selection process. These smart assistants use conversational messaging platforms to provide personalised assistance so buyers can find the right product for their needs. The result? Improved customer satisfaction and less human error.
In Customer Experience
With automation bots, natural language processing, AI and intelligent automation platforms, your team can provide 24/7 customer service without increasing their workload. Pass the repetitive tasks and common customer queries to the software robots while your existing workforce handles more complex tasks requiring human intervention.
In the Back Office
Transform your back-office operations and optimize business processes with the magic of intelligent automation services. Organise unstructured data, generate reports and streamline manual tasks with a hyper-automation solution combining the best IA technologies. From intelligent character recognition to generative AI, our automation experts can help you navigate business process management with intelligent automation technologies at your side.
Robotic Process Automation
Robotic Process Automation (RPA) is making waves in the business world. It’s not just a concept anymore; it’s a game-changer.
Many of our business leaders have already harnessed the power of RPA to optimise efficiency and empower their teams. By automating processes, you can focus more resources on meaningful customer interactions. RPA is changing the way we work and delivering impressive results.
OUR DIGITAL CAPABILITIES
Ada Gen AI
Ada’s AI Agent is an entire CX team in one platform. Double agent efficiency, automate billions of conversations and reduce customer wait times by 98% with your new top-performing agent.
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Klint GPT
Leveraging the power of OpenAI into CRM capabilities for customer service
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