SugarCRM - redk

Deliver meaningful customer experiences

Choose redk as your trusted SugarCRM partner to deliver unforgettable customer experiences. For over 15 years, we’ve been helping successful brands transform their services and exceed business development goals.

With redk, you can empower your teams across the entire customer lifecycle, creating meaningful and memorable interactions. The SugarCRM platform combines sales, marketing automation, and customer support in one easy-to-use package. No more juggling multiple digital marketing tools or struggling with complex deployments.

Flexibility is key, and that’s why our SugarCRM implementation services are designed to be fast and customisable. We understand that every business is unique, and we make it easy for you to configure a CRM solution that suits your specific needs.

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Our SugarCRM Services

Sugar Sell

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Sugar Market

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Sugar Serve

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Deliver the value your customers expect

Provide fluid, consistent, and exceptional customer experiences with redk as your transformation partner. Our focus is on creating a customer-centric operational model that surpasses expectations.

Through re-designed customer service operations, we help brands engage with customers and exceed market standards. By reimagining customer service, we enhance client satisfaction and improve employee experiences, fueling efficiency and sustainable growth.

Experience the redk difference by leveraging business intelligence and the top CRM systems available. From tackling complex tasks to creating memorable customer interactions, redk is your partner for customer service excellence.

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Trusted by leading brands across the UK and Europe

Guiding you through SugarCRM

As a trusted SugarCRM partner, redk is here to provide support services throughout your digital transformation. We even have a dedicated team of certified SugarCRM experts to help you get to grips with your new system and create lasting customer relationships.

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METHODOLOGY

The most powerful CRM technology combined with
your industry expertise and redk’s
15 years of experience = a winning team!

Our methodology aligns strategy with technology to produce a robust CRM framework that drives organisational change in your company.

We dive headfirst into your business. We collaborate with your executive team to gain a deep understanding of how technology should align with the business vision and deliver its intended value.

At redk, we are masters of operational design. We streamline processes, boost productivity, and drive peak performance. With cutting-edge technology and agile practices, we take a dynamic approach that drives efficiency and accelerates your transformation journey.

Technology alone is not enough to drive transformation. It’s the people who drive change. We guide you through managing organisational and operational change, ensuring your teams are ready to embrace the new solutions and drive adoption for maximum impact.

We don’t just implement and leave you hanging. With redk, you have a dedicated partner providing comprehensive technical support. We’re here to ensure that your technology solutions continue to run smoothly, keeping your business on track and empowering you for ongoing success.

We are an Advanced
Reseller of SugarCRM

CLIENT STORIES

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Our client testimonials are the best place to read about our work in the industry.

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As champions of procurement, 2buy2 goes above and beyond to achieve their vision of providing ‘Excellent Procurement that is Values Driven’.

Financial Services

2buy2

redk implemented best-in-class technology to assist the standardisation of workflows and processes, which enabled Havas Media Group to increase overall visibility of data and insights while saving hundreds of man-hours

Media

Havas Media Group

The CRM transformation integrated each stage of the sales process on a single platform, making it possible for Cortech Developments to fully automate their cycle.

Tech

Cortech Developments

Creating a competitive advantage through a robust digital strategy that is fully aligned with the business.

Financial Services

Grupo PSN

redk took charge of the complex engineering issues while the internal team managed organisational change, training and the definition of the functional scope for the development backlog.