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Transformative thinking, provocative insights and competitive relevance.

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George Cox | January 6, 2025

CX Trends 2025: How Autonomous AI Agents Are Revolutionising Customer Service

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Hideki E. Hashimura | February 7, 2017

5 ways to deliver excellent Customer Service

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Zendesk Premier Partner
Customer Service Excellence

Press Office | December 20, 2016

New Release: SugarCRM Introduces Mobile Application Configuration Service (MACS)

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SugarCRM
Building a CRM Digital Framework

Press Office | December 5, 2016

News: redk acquires The Sugar Refinery, strengthening position in the UK

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SugarCRM
Building a CRM Digital Framework

Press Office | August 11, 2016

What can Disney teach us about Customer Loyalty?

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Building a CRM Digital Framework
Retail and E-commerce

Press Office | October 26, 2015

Get contracts signed quicker with SugarCRM & DocuSign

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SugarCRM
Building a CRM Digital Framework